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Reactive
Maintenance

When it comes to managing a multi-site property portfolio, the unexpected not just can happen, it does happen. When it does, working with a trusted maintenance provider is essential to the day to day running of your estate.

Simply Solutions operates a 24 hour a day, 365 days a year reactive maintenance service for contracted clients, to ensure that any breakdown or problem is resolved rapidly and cost-effectively.

Our engineers provide professional advice, understand the problems that are being encountered and ensure that your helpdesk teams are fully briefed on events at site. It is often the advice that is given that can help to prevent further, unnecessary damage because of an initial fault.

Accountability is key to our success and a full range of management reporting and audit facilities help not only us, but also our clients to efficiently manage their maintenance budgets and requirements.

A strategic approach to
property maintenance

Key Service Levels
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A dedicated reactive maintenance helpdesk
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2 hour response times, both in-hours and out of trading hours
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International, regional and local delivery model
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Reactive national & international maintenance services provided by skilled, specialist engineers
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A team of account managers on hand to provide you with technical support as you need it
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Works allocated at a time to suit your site

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