One of our valued Retail clients has Retail outlets across Germany. These stores are located in key areas such as…
One of our valued Retail clients has Retail outlets across Germany. These stores are located in key areas such as…
One of our valued retail clients has retail outlets across Germany. These stores are located in key areas such as Munich and Leipzig to mention but a few.
The client had serious concerns over the way that their life services were being managed at local level.
Simply Solutions were engaged to firstly audit all compliance certification inline with the current Regulations in Germany.
As such Simply Solutions put into place compliance schedules to manage :
• Legionella
• Portable appliance testing
• Fixed wire testing
• Emergency lighting
• Fire alarm servicing
• Fire extinguishers
• Sprinklers
• Roller shutters and fire doors
• Air conditioning
The project took 3 months to complete, with the client now being fully compliant across all sites.
Simply Solutions offers a robust but flexible approach to management of your compliance needs.
Simply Solutions offers a robust but flexible approach to management of your compliance needs.
A client in the light industrial sector with over 200+ sites across the UK & Ireland, engaged our compliance team with regard to their Gas Safety compliance.
The main area of concern on this programme was the fact that the client had no asset register and had information with regards to where each appliance was located in the building or indeed how many were actually at each site.
This lack of information made it very difficult to plan each visit as we did not know how our engineer would be at each location.
Having discussed the matter with the client, we agreed to carry out an audit of each site, locating each appliance, where it is located, its condition, what the appliance is including age and condition, service each item and asset tag same, entering all information into the Qtrbck platform to allow complete visibility on service and costs from here on.
After coming out of lockdown, the client wanted to urgently look at their compliance requirements.
Client
International game and technology company with stores in the UK, Spain, Ireland, India, Australia, Portugal, Netherlands, Mexico, Poland and Canarias.
The Challenge
After coming out of lockdown, the client wanted to urgently look at their compliance requirements.
Having reviewed their data, Simply Solutions, working hand in hand with the client, devised a strategy based around the current compliance needs.
Statutory compliance items such as fixed wire testing, emergency light testing and fire alarm maintenance were the first item brought up to date, with further actions required for pa testing and HVAC.
All items were delivered within the three-month deadline as set out in the project plan.
BrightHouse provided a niche service which was evidently needed by some customers – the company had around 200,000 and operated a 300+ Retail locations, with 35 Cross stocks…
Client
BrightHouse were the UK’s largest rent-to-own company, operating between April 1994 and March 2020.
BrightHouse provided a niche service which was evidently needed by some customers – the company had around 200,000 and operated a 300+ Retail locations, with 35 Cross stocks, 15 logistics locations, 4 Regional sub offices and 1 Head Office.
Background
Due to the current National FM Provider falling into administration, BrightHouse contacted Simply Solutions with a view to putting in an urgent Helpdesk facility to deal with the immediate impact to their FM support. This was a short-term item which allowed BrightHouse to conduct a holistic review of both their FM requirement and the FM market.
Solution
Simply Solutions was awarded a 3-year Service Partner Agreement for Total Facility Management Solutions.
This agreement was extended on 4 separate occasions, over the course of the following 9 years.
The Service Partner agreement included:
Contract value per annum – £2.6m
It should be noted that Simply Solutions is still supporting the BrightHouse estate by assisting Grant Thornton.
Working directly for a specialist Restaurant Group with over 50 locations nationwide, Simply Solutions were engaged to review the current FM processes utilised through the business.
Working directly for a specialist Restaurant Group with over 50 locations nationwide, Simply Solutions were engaged to review the current FM processes utilised through the business.
With the quality and wellbeing of the sites being of the utmost importance house, the Facilities Manager wanted to ascertain a different model targeting both costs and outcomes.
The business had over 2,200 assets across their restaurants from catering equipment to refrigeration. The client needed a way to manage and monitor the life cycle of these assets with a view to extending their timeline to avoid any need for capital costs.
The client also had their own mobile fleet of handymen and tradespeople which they needed to manage:
After discussions, the requested the following:
Approach and Further Details
The Business was very clear about the deliverables and was quick to spot the gaps in their current FM offering. We agreed a timetable of improvements which they sponsored. Within a few months we were able to go live.
Training was provided online over a few sessions on Zoom to each individual engineer, showing them how to use the system and how to provide the key data stream that we required.
Pre-Covid, they were booking up to 800 jobs per month. Most of these have come in from job requests created by the restaurants.
Then the helpdesk approved these job requests into jobs, which in turn have been sent out to the engineers. Then, the engineers view and complete the jobs on the Resource App, including the management of bespoke Risk Assessment when the need required.
Job Costs were recorded directly from engineer application, with accurate time records and timesheet contributing to monthly job and cost reports sent out to regional and group managers.
Due to a site relocation at Glasgow Central Station, Simply Solutions were requested to attend site to de-brand the store including removing external signage, slat wall, air conditioning…
The challenge
Due to a site relocation at Glasgow Central Station, Simply Solutions were requested to attend site to de-brand the store including removing external signage, slat wall, air conditioning, tills and IT equipment within a period of 24 hours after the store had ceased trading.
After a specification was submitted for the works, we were allotted a 24 hour window by Glasgow Central Station to carry out and complete all works on site.
Having reviewed their current intruder alarm provider, the client invited Simply Solutions to take part in a competitive tender proposition.
Client
345 site+ estate based throughout mainland UK.
Background
Having reviewed their current intruder alarm provider, the client invited Simply Solutions to take part in a competitive tender proposition. Whilst a key driver was cost, the client was unhappy with the reporting and communication from their current providers.
These were key improvement areas within the documentation.
Solution
After reviewing the documentation and auditing samples of the compliance certification, it came apart that there were gaps within the current vendor’s model. Items such as average hours on site became questionable as did the delivery model and how arrangements were made with each site.
Simply Solutions audited 10% of the state as part of the tender process and split the estate into its main functions which were retail, logistics, cross stocks and regional offices. Each different style of property required a slightly different delivery and maintenance model.
For example. The logistics locations each had an access control system. This access control system links through to the intruder alarm. Upon auditing the card system, it was found that each site had more than 50 dormant cards which were unallocated. The audit process for the card system became a key area of security risk.
Once our audit was complete, our tender offered the client two options, comprehensive and non-comprehensive. The benefits and advantages of both options were explained to the client after reviewing items such as reactive orders which were raised for various items.
Simply Solutions were awarded the contract after demonstrating improvements in process, communication, and overall value.
Simply Solutions were asked to attend the Edinburgh George street location of Phase Eight to evaluate a damaged roof. Upon inspection, the roof was deemed to be in very poor…
The Challenge
Simply Solutions were asked to attend the Edinburgh George street location of Phase Eight to evaluate a damaged roof. Upon inspection, the roof was deemed to be in very poor condition and required urgent repairs to prevent stock damage.
Through a Schedule of Works External and Internal, The Simply Solutions’ team took ten working days from inception to completion of the project.
The Challenge Having moved into the premier retail suite in Buchanan Street, Glasgow, AllSaints carried out a bespoke shop fit to the basement and ground floor levels…
The Challenge
Having moved into the premier retail suite in Buchanan Street, Glasgow, AllSaints carried out a bespoke shop fit to the basement and ground floor levels, creating a unique, customer friendly sales environment.
Simply Solutions were commissioned to refurbish the three additional floors of the building to create bespoke, high end, office accommodation.
The full refurbishment programme was to be completed within 12-14 weeks.
The Head of Facilities asked if we could attend his site with a view to enhancing his external space at his Newcastle property.
Client
A prestigious, renowned, Italian Restaurant chain with locations across Northern Britain.
The Challenge
With the Easter Bank Holiday fast approaching, the Head of Facilities asked if we could attend his site with a view to enhancing his external space at his Newcastle property.
Solution
Having reviewed the site and drafted a specification of works. Our local teams attended site and jet washed the area, then re-decorated the external benches/planters which required to sanded, repaired, sealed and the painted.
An urgent call from Regional Property Manager of a multi-national fast-food chain, requested attendance to site in Dundee to trace and resolve a water leak.
The Client
A multinational fast food chain that specialises in flame-grilled peri-peri style chicken that operates over 1,200 outlets in 30 countries.
The Challenge
After receiving an urgent call from the Regional Property Manager, Simply Solutions were asked to attend the client’s Dundee location to assist trace an urgent water leak.
At this point, the store had been closed and was subsequently non-trading.
Our teams attended the site and located a water leak running through the store. This leak was deemed to be exceptional. As such, we dispatched our leak detection teams to trace the water with a view to taking water samples and having them tested.
Working through the night on two subsequent days, the teams carefully stripped out sections of the store, tracing the leak, finding the leak to be coming from a hidden rainwater drain which had been covered over.
The client had been let down by their exterior decorating company due to Covid. However, with their new concept site opening on the Wednesday…
The Client
A premier national sporting location, with 40+ sites across the country.
The Challenge
The client had been let down by their exterior decorating company due to covid. However, with their new concept site opening on the Wednesday of the following week, they had to make a contingency to get the works done.
The job itself was to redecorate all external masonry, sand down and redecorate all doors, carry out various roofing repairs and then decorate the corrugated sheets in the new company colours.
The teams were on-site within 24 hours armed with the correct PPE, plant hire and paint. They worked through the Bank Holiday weekend, finishing late on the Monday afternoon.